Intelligent queue management with Claude AI triage, NEHR integration, and HealthHub patient sync — for SingHealth, NHG, NUHS, and Singapore's leading private hospitals.
Pre-consultation symptom screening powered by Claude AI by Anthropic. Patients answer a structured symptom questionnaire at the kiosk. AI generates a structured triage summary for the clinician — not a diagnosis, but a structured handoff.
Read-only access to returning patient summary from the National Electronic Health Record (Enterprise tier). Patient consent required per MOH NEHR policy. Reduces duplicate history-taking and drug interaction risk.
Appointment confirmation, queue status, and discharge notifications pushed to the patient's HealthHub app. Bidirectional: HealthHub cancellations reflected in MOVO-X queue in real-time.
Machine learning wait time estimation calibrated to Singapore polyclinic and hospital OPD traffic patterns — Monday post-weekend surge, lunchtime spikes, post-school-holiday peaks.
Intelligent patient routing across OPD, specialist, pharmacy, payment, and blood test departments. Priority routing for MOH CHAS blue/orange cardholders and elderly patients.
Real-time and historical analytics: busiest slots, no-show rates, average wait by specialty, department utilisation. Exportable for MOH quality reporting.
SGH, SKH, CGH, KKH, NCCS + SingHealth Polyclinics (9)
TTSH, KTPH, IMH, Woodlands Health Campus + NHGP (9)
NUH, NTFGH, Alexandra Hospital, JCH + NUHS Polyclinics (3)
Mount Elizabeth, Gleneagles, Parkway East, Thomson Medical, Farrer Park, Raffles Medical
SHP (9 locations), NHGP (9 locations), NUHS Polyclinics (5 locations) — 23 total
MOVO-X AI triage (powered by Claude Sonnet) generates structured symptom summaries to assist clinical staff. It does not diagnose, prescribe, or replace clinical judgment. All AI outputs are reviewed by a qualified clinician before any clinical decision is made. Deployed in accordance with MOH Singapore guidelines on clinical AI.
Contact our Singapore team for a demo of AI triage, NEHR integration, and HealthHub sync in a live clinical setting.
Contact Singapore Team