NRIC · SingPass Face Verification · HealthHub

AI Kiosk Singapore

Self check-in with NRIC scan, SingPass Face Verification, HealthHub QR, and PayNow / NETS co-payment. Built for Singapore's national identity and payment infrastructure.

Patient check-in flow

From arrival to queue ticket in 30 seconds.

1

Scan NRIC

Patient scans NRIC barcode or SingPass QR. ICA validation in < 1 second.

2

Confirm Details

Patient verifies name and appointment. System auto-populates from patient record.

3

Pay Co-payment

PayNow / NETS / card payment for eligible services. MediSave auto-deduction.

4

Get Queue Ticket

Queue ticket issued on screen, WhatsApp, and optional thermal print.

Singapore-native features

🪪

NRIC Scan & ICA Verification

NRIC barcode scan or manual entry triggers real-time ICA NRIC validation. Patient record is pulled automatically — no manual data entry required.

🤳

SingPass Face Verification

Enterprise tier: biometric check-in without physical card. SingPass Face Verification via NDI-approved channels for frictionless, identity-assured patient registration.

📱

HealthHub QR Check-in

Patients with the HealthHub app scan their appointment QR code at the kiosk. Instant confirmation, queue ticket issued, and appointment status updated in HealthHub.

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Bilingual Interface

English and Simplified Chinese on all patient-facing screens — the two most common patient languages in Singapore. Tamil and Malay available on request.

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PayNow / NETS Payment

Co-payment collection at the kiosk via PayNow (UEN-based), NETS, Visa, and Mastercard. Integrated with MediSave and CHAS eligibility verification.

📲

WhatsApp / SMS Queue Notification

Patients receive a WhatsApp or SMS notification when their turn is approaching. No waiting room anxiety — they can wait outside or in the car.

PDPA SG Consent Capture

First-visit consent capture per PDPA Singapore 2012. Digital signature, purpose-limited data collection, and DPO-registered consent records.

🖨️

Thermal Queue Ticket Printer

Built-in thermal printer issues physical queue tickets with QR code for patients who prefer a tangible confirmation alongside digital notifications.

Hardware Specifications

Screen21" capacitive touchscreen, tempered glass
NRIC readerIntegrated barcode scanner (PDF417, QR, 1D/2D)
PaymentPayNow / NETS NFC reader + card terminal
PrinterThermal queue ticket printer
Camera5MP camera for SingPass Face Verification (Enterprise)
ConnectivityEthernet + 4G LTE failover
OSLinux-based, headless, auto-update OTA

Hardware specifications may vary. Contact Singapore team for current models and custom enclosure options.

Ready for your clinic or hospital?

Most Singapore GP clinics are live within 5–7 business days including hardware delivery, branding, and staff training.